How to choose between inverter generators and open-frame generators? What is the difference in THD?
KGi silent inverter series delivers pure sine wave power with THD ≤3%, safe for cameras, medical devices and RV electronics, with noise of 60-72dB at 7 meters. T/Z/B/W open-frame generators are cheaper with higher power output but higher THD, suitable for construction sites and farms without noise control requirements.
Which main markets do you export to? What voltage and frequency standards do your products support?
Our main export destinations include Southeast Asia, Africa, the Middle East, Latin America, Europe and North America. All products support 50Hz / 60Hz with multi-voltage options 110/120/220/230/380V. Single-phase and three-phase models are both available to fit global grid standards.
Can customers visit your factory in person or take an online virtual factory tour?
Customers are welcome to book an on-site factory visit at least 3 days in advance to tour our workshops, testing labs and automated robot production lines. For remote clients, we provide real-time live streams and full-load aging test footage.
Can we conduct full OEM production for all HONDA GX series engines? What equipment can be OEM manufactured?
We provide complete OEM service for all HONDA GX-powered equipment, including water pumps, rammers, road cutters, concrete trowels, brush cutters and high-pressure washers. All machines are produced in line with HONDA standards and we can supply legal OEM certification documents for customs clearance.
What export and emission certificates does the factory hold?
We have ISO9001, CE, Euro V, EPA and CARB certificates. We are a High-tech Enterprise, Top 10 General Machinery Exporters in Chongqing and winner of Beibei District First Prize for Export Enterprises for five consecutive years. We hold official OEM authorization from HONDA and have passed Walmart factory audit. We can issue CO, FORM A, FORM E and other certificates of origin.
Do you accept recycling and refurbishment of broken or obsolete machines?
We do not recycle used equipment. For faulty units, we only supply brand-new original spare parts. Replacing spare parts locally overseas costs much less than returning the whole machine by sea.
What support policies do you offer when competitors sell at low prices to squeeze the market?
We strictly control cross-regional parallel imports to safeguard dealers’profit margins.
What documents make up a full set of customs clearance papers?
Commercial invoice, packing list, bill of lading, CO/FORM E certificate of origin, copy of CE certificate, commodity inspection report and factory test report. EPA and emission certificates can be provided on demand.
Can we arrange shipments via customers’ designated freight forwarders?
Fully supported. Provide the contact information of your forwarder, and we will deliver goods to their warehouse and complete container loading. We can also offer competitive sea freight via our long-term cooperative forwarders.
What material is used for standard export packaging? Can reinforced packaging be provided for sea transport?
All machines are packed in 5-layer thick export color cartons with full foam internal protection. Wooden pallets with fumigation treatment are available for sea shipments to prevent collision and moisture damage during long-distance transit.
